Privacy Policy

Privacy Policy:

Our company inspects and remediates mold in Wisconsin. This privacy policy is intended to inform clients of how we will use their information.

Types of Information Collected: Our company collects contact information for customers including name, email address, and phone number.

Method of Information Collection: This information is collected through form fills on our website. If the customer calls into our phone number we may ask for an email address. If the customer emails us, we may ask for a phone number.

Purpose of Data Collection and data sharing: Your contact information will not be shared with any third party. The sole use of the contact information is for our company to communicate with you regarding our services. SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

Data security measures:

We take the security of your personal information seriously. To protect customer data from unauthorized access, disclosure, or misuse, we implement the following security measures:

Secure Data Storage: All customer data is stored in secured databases with access restricted to authorized personnel only.
Encryption: Data is encrypted during transmission using industry-standard encryption protocols (SSL/TLS) to prevent interception by third parties.
Access Controls: Only authorized employees and contractors who need access to customer information to perform their duties are granted access.
Regular Security Reviews: We conduct periodic security assessments to ensure that our data protection measures remain up to date.
Data Minimization: We only collect and retain the necessary customer data to provide our services.

User Rights

As a customer, you have the following rights regarding your personal information:

Access: You may request a copy of the personal data we have collected about you.
Correction: You may request corrections to inaccurate or outdated personal data.
Deletion: You may request the deletion of your personal information, except where retention is required by law or necessary for business purposes.
Opt-Out of SMS Communications: You may opt out of receiving SMS messages from us at any time by replying "STOP" to any message.
Data Portability: Upon request, we can provide a copy of your personal data in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at info@puremaintenancewi.com

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Pure Maintenance Wisconsin, you may receive messages related to the following:

-Reminder that we are on the way

-Letting you know we are done treating your home

Example: This is Pure Maintenance Wisconsin. We are on the way to your home. To opt out, text STOP. For assistance, text HELP or visit PureMaintenanceWI.com or call 608-893-6620. Message & data rates may apply.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive 1 message per week related to indications that we are on the way or have finished treating your home.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Pure Maintenance Wisconsin in the following ways

Verbally, during a conversation

By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at PureMaintenanceWI.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP.

For assistance, text "HELP" or visit our Privacy Policy and terms of service page at https://www.puremaintenancewi.com/terms/privacy-policy.

Message frequency may vary